Home » Terms of service

Terms of service

Last updated: November 10, 2026

These Terms of Service ("Terms") apply to the website caspiliving.com and to all purchases from Caspi Living ("we", "us"), located at 18853 Ventura Blvd, Tarzana, CA 91356. By using the website or placing an order, you agree to these Terms, our Refund Policy, our Shipping Policy and our Privacy Policy.

1. Products and information

Caspi Living is a retailer and showroom for kitchen, bath, flooring, countertop and outdoor products from brands such as Kingston Brass, Woodbridge, Karran, Caesarstone and others. Product descriptions, specifications, dimensions and images are provided by the manufacturers. We try to keep them accurate, but colors, finishes and natural materials (stone, wood) may vary, and manufacturers may change specifications without notice. Please confirm measurements and compatibility before ordering.

2. Prices and availability

  • All prices are in U.S. dollars. Sales tax is added at checkout where required.
  • Prices and availability may change without notice. Some products are sold by quote only; the quote price is valid for the period stated on the quote.
  • If a product is listed at an incorrect price or with incorrect information because of an error, we may cancel the order and refund any payment, even after the order is confirmed.
  • We may limit or cancel quantities, and we may refuse any order.

3. Orders and payment

Your order is an offer to buy. It is accepted when we confirm it and ship it or make it ready for pickup. Payment is due in full when you place the order, unless we agree otherwise in writing (for example a deposit for special orders).

4. Shipping, returns and exchanges

Shipping is described in our Shipping Policy. All sales are final; exchanges are possible only as described in our Refund Policy (7 days, 15% restocking fee).

5. Installation

We sell products; installation is not included unless agreed in writing. Installation by our partner, Caspi Construction, or by any other contractor is a separate agreement between you and the installer. Products should be installed by a licensed professional and according to the manufacturer's instructions and local building codes. Improper installation may void the manufacturer's warranty.

6. Warranty

Products are covered only by the manufacturer's warranty, where one is provided. Caspi Living does not give any additional warranty. To the extent permitted by law, all other warranties, express or implied, are disclaimed. We will help you contact the manufacturer for warranty claims.

7. Limitation of liability

To the extent permitted by law, Caspi Living is not liable for indirect, incidental or consequential damages, including installation or removal costs, lost time or delays. Our total liability for any claim related to a product is limited to the price you paid for that product.

8. Website use

Website content (text, photos, logos) belongs to Caspi Living or to the manufacturers and may not be copied for commercial use without permission. You agree not to misuse the website, interfere with its operation or use it for any unlawful purpose.

9. Governing law

These Terms are governed by the laws of the State of California. Any dispute will be handled in the courts of Los Angeles County, California.

10. Changes

We may update these Terms from time to time. The version posted on this page at the time of your order applies to that order.

11. Contact

Caspi Living, 18853 Ventura Blvd, Tarzana, CA 91356
Phone: (818) 876-2924
Email: [email protected]